Delivery Information

Worldwide Shipping & Delivery Guarantee

At Habanosticks, we proudly offer worldwide shipping with a 100% delivery guarantee on every order. Whether you’re in the U.S., Canada, Europe, Asia, Australia, or beyond, our goal is to ensure that your cigars arrive safely, securely, and on time.

Estimated Delivery Times

Delivery times may vary depending on your location and the service selected at checkout. Below are our standard estimated delivery windows:

  • United States: 2–3 business days

  • Canada: 3–5 business days

  • International (Asia, Europe, Australia, Africa): 5–10 business days

Please note: These estimates do not include potential delays caused by customs inspections or local postal service disruptions.

Overnight & Express Delivery

We understand that sometimes speed matters. For select destinations, we offer Overnight Delivery at an additional charge starting from $50.00, depending on your location.

  • Availability: Overnight service is not available in all regions. Please contact us before placing your order to confirm availability and get an exact quote.

  • Note: Overnight orders must be placed before 12 PM (EST) to qualify for next-business-day delivery.

Our Delivery Guarantee

Your satisfaction is our highest priority. That’s why every order placed with Habanosticks is backed by our 100% Delivery Guarantee:

  • Tracking & Status Updates: You will receive your order status within 48 to 72 hours of shipment. We continue to provide updates every 24 to 48 hours until your package arrives.

  • Assurance: We trace and monitor your shipment until it is safely delivered to your door.

  • Support: If your order is lost or undelivered (excluding customs-related issues), we will reship it at no additional cost or issue a full refund—whichever you prefer.

Important Notice: We are not liable for delays or issues related to your country’s customs laws, import restrictions, or duties. We encourage customers to check local regulations before ordering.

Shipping Costs

We aim to make your ordering experience seamless and cost-effective.

  • Standard Shipping: Free on all orders

  • Handling Fee: A flat $35.00 handling charge applies per order. This includes premium packaging and two complimentary high-end cigar samples for your next purchase.

  • Overnight Delivery: Starts at $50.00, depending on your destination

  • International Surcharges: In rare cases, additional shipping fees may apply for remote locations. If this applies, we will contact you before processing your order to confirm and authorize any extra charges.

All shipping and handling details will be clearly outlined via email before dispatch.

Our Commitment to Quality & Service

Habanosticks, we don’t just sell cigars—we deliver an experience. Our curated selection of premium Cuban cigars is among the finest available online, and every purchase is backed by our industry-leading commitment to:

  • 100% Delivery Guarantee

  • 100% Customer Satisfaction

If for any reason you’re not fully satisfied with your order, we will either replace your cigars or issue a full refund, at your discretion.

Have questions about your delivery or need to request express shipping? Contact us anytime at support@habanosticks.com